Last updated: December 6th, 2025
CleanSolarAus (“we”, “us”, “our”) operates as an informational website and directory focused on solar panel care, education, and maintenance. We are based in Australia and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use CleanSolarAus.com (“the Website”).
2. Information We Collect
We only collect personal information that is reasonably necessary for our functions, such as providing content, responding to enquiries, and delivering optional newsletter services.
We may collect the following categories of information:
2.1 Personal Information You Provide
- Name
- Email address
- Information submitted through:
- Contact forms
- Newsletter sign-ups
- Voluntary feedback or enquiries
We do not sell, rent, or trade your personal information to marketers or spammers under any circumstances.
2.2 Automatically Collected Information
When you visit the Website, we may automatically collect data including:
- Device information
- IP address
- Browser type and version
- Pages viewed and time spent on site
- Referring sites
This information helps us analyse website performance and improve user experience.
3. Use of Cookies, AdSense & Google Analytics
3.1 Cookies
The Website uses cookies and tracking technologies to enhance your browsing experience. Cookies help us:
- Improve site performance
- Understand user behaviour
- Personalise content and advertising
You may disable cookies through your browser settings; however, some features of the Website may not function correctly.
3.2 Google AdSense (Third-Party Advertising Cookies)
We use Google AdSense, which may use cookies to:
- Display personalised advertisements
- Measure ad performance
- Tailor ads based on your browsing behaviour
Google may use the DoubleClick cookie and other technologies to deliver relevant advertising based on your interests.
You can learn more about how Google uses information here: https://policies.google.com/technologies/ads
You may opt out of personalised advertising via Google’s Ads Settings.
3.3 Google Analytics
We use Google Analytics to understand how visitors engage with the Website. Google Analytics collects data using cookies and may process:
- IP address
- Device/browser data
- On-site behaviour metrics
All information is anonymised before reporting and is used strictly for performance analysis.
4. How We Use Your Information
We may use your personal information for the following purposes:
- Responding to enquiries or support requests
- Sending newsletters or updates (only when you opt in)
- Improving our website and user experience
- Analytics, reporting, and performance monitoring
- Compliance with legal obligations
We never use your information for purposes unrelated to those described above unless:
- You have given explicit consent, or
- Required by Australian law.
5. Disclosure of Personal Information
We may disclose your personal information to:
- Trusted service providers (hosting, email delivery, analytics)
- Regulatory authorities when required by law
We do not sell, rent, or share your personal information with third-party marketers, spammers, or data brokers.
All third-party service providers are required to protect your information in accordance with the APPs.
6. Data Storage & Security
We take reasonable steps to protect your personal information from:
- Unauthorised access
- Misuse
- Loss
- Modification or disclosure
Security measures may include encryption, secure servers, access controls, and regular monitoring.
However, no internet transmission is completely secure, and we cannot guarantee absolute protection.
7. Access & Correction of Personal Information
Under the Australian Privacy Principles, you may request:
- Access to the personal information we hold about you
- Corrections to ensure accuracy and completeness
To request access or changes, please contact us at:
privacy@cleansolaraus.com
We will respond within a reasonable timeframe as required under the Privacy Act.
8. Overseas Disclosure
Some third-party service providers (such as Google services) may store data on servers located outside Australia. Where international disclosure occurs, we take reasonable steps to ensure compliance with the APPs.
9. Links to External Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites and recommend reviewing their respective privacy policies before interacting with them.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
11. Contact Us — Privacy Concerns
If you have questions, concerns, or complaints regarding this Privacy Policy or how your personal information is handled, please contact:
We will respond in accordance with the Privacy Act 1988 and applicable Australian regulations.